Shipping policy

HURUS – Shipping & Delivery Policy

We aim to process and ship all HURUS orders within 1–2 business days.
Cut-Off Time: 11 AM (GMT-08:00) Pacific Standard Time (Los Angeles)

Shipping Times

Estimated delivery time: 7–12 days depending on the destination.
Tracking updates may require 3–5 days to appear in the system.

Our watches are shipped directly from our certified fulfillment centers in Asia or USA to ensure fast processing and premium logistics worldwide.

Shipping Rates

Worldwide

Standard Delivery With Tracking

  • Orders $99.99 and above → FREE SHIPPING

  • Orders $0.00 – $99.98 → $8.99

Expedited Shipping & Secure Premium

  • $14.99

Address Responsibility

Orders are shipped to the exact address provided at checkout.
Customers are responsible for verifying that their address is complete and correct.
HURUS cannot be held liable for shipments sent to incorrect or incomplete addresses.

Shipments Blocked or Returned

Shipments may be returned or blocked due to:

  • Non-payment of VAT, taxes, or customs duties

  • Incorrect address

  • Package unclaimed at the delivery office

  • Local delivery restrictions

Customers must contact contact@hurus.co to organize reshipment and will need to cover the related shipping fees.

Shipping Costs Displayed at Checkout

Shipping fees may vary depending on:

  • Destination country

  • Shipping method chosen

  • Parcel weight and size

Possible Additional Fees (VAT, Customs, Duties)

Some countries may apply additional fees upon delivery, such as:

  • VAT

  • Customs duties

  • Import processing fees

These fees are entirely the customer's responsibility.

Commercial Gesture – Cost Compensation Program

To maintain a premium customer experience, HURUS offers a discount on your next order based on the additional fees you had to pay.

To receive this discount, customers must:

a) Email contact@hurus.co
b) Mention their order number
c) Provide valid proof of the fees paid

HURUS reserves the right to reject the discount if the documents are inadequate.

Discount Scale

Additional Fees (% of order total) Discount on Next Order
30% – 40% 10%
50% – 60% 15%
Over 60% 20%

No Liability Once Shipped

Ownership of the goods transfers to the customer once the order leaves our warehouse.
HURUS is not responsible for issues occurring during transit.

However, if any transit-related issue arises, we encourage you to contact us — our team will always strive to find a suitable and helpful solution.